Languages

German

KONVERSATIONSKLUB-aleman-eoiroquetas-banderaOur core team is the German speaking team of agents. Most of our agents are native or fluent in German, working for clients in Germany and Switzerland. This team is managed by experienced team leaders who have worked in the call center industry in Germany and Austria. This team has grown rapidly in the past couple of years and it counts 55 professional agents operating from Macedonia, Serbia and Kosovo.
These agents are specialized in the following services:

  • CATI research
  • Sales / Lead generation
  • Customer service and support
  • Appointment setting

English

en(1)The second largest team in our call centers is the English speaking team. Our agents are either native or fluent in English, most of them working for more than five years in the call center industry for clients mainly form United Kingdom. The team consists of 25 professional agents operating from the call centers in Macedonia and Serbia. The English speaking team is specialized in:

 

  • CATI research
  • Sales / Lead generation
  • Customer service and support
  • Appointment setting

Italian

it(1)The third largest team is the Italian speaking team consisted of young professionals who have spent most of their lives in Italy. The team is growing rapidly and at the moment we have 20 professional agents specialized in customer support and dedicated for an international client. The possibility to expand our services in Italian is very big due to the many Italian speaking people in the Balkans. The services we offer in Italian language are:

  • CATI research
  • Sales / Lead generation
  • Customer service and support
  • Appointment setting


Other languages: flags5

on March 5 | by

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